13hibajee Game and Account Terms Explained

RTP stands for Return to Player. It is the percentage of total wagers a game is designed to return to players over a very large number of rounds. A slot showing 96% RTP means the game is built to return 96 units for every 100 wagered across its full statistical cycle.

House edge is the mathematical advantage the game holds over the player, expressed as a percentage of each bet. A roulette table with a 2. 7% house edge retains an average of 2. 7 units from every 100 wagered over time.

Volatility describes how a slot distributes its payouts. High volatility means larger prize amounts hit less frequently. Low volatility means smaller amounts hit more often. The game info tab in our lobby shows the volatility rating where the studio has provided it — it is a useful filter when you are deciding between titles.

A wager or turnover requirement is the total amount you must bet before a gameplay balance becomes withdrawable. If a condition states 10x turnover on a 500 BDT gameplay, you need to place 5,000 BDT in qualifying bets. The exact figure and qualifying games are listed on the gameplay detail screen in your account dashboard.

Jackpot is the largest prize a game offers, usually reached through a rare symbol combination or a triggered feature round. It is a game-mechanic term, not a platform promise. The jackpot value for a specific title — where one exists — is displayed on the game card in our slot lobby.

A live dealer is a real person running a table game — baccarat, roulette or blackjack — from a studio set, streamed to your screen in real time.

Asian handicap is a betting format that removes the draw outcome by giving one team a virtual head-start or deficit before the match begins. It is common in cricket and football markets on our sportsbook. A -1.

Over/under is a market type where you bet on whether a measurable match statistic — total runs, goals or points — will finish above or below a line set by the sportsbook. In a cricket market, an over/under of 280. 5 total runs means you choose whether the innings total lands above or below that figure.

Rollover is another word for turnover requirement — the number of times a gameplay balance must be wagered before withdrawal. Some screens use rollover and some use turnover; they describe the same condition. Check the specific multiplier and eligible game categories shown on the reward detail page inside your account after login.

An e-wallet is a digital payment account you use to move funds without a traditional bank. On 13hibajee, bKash and Rocket are the verified e-wallet options for deposits and withdrawals. You link your bKash or Rocket mobile number in the account payment section, and transactions are recorded in your wallet history row.

KYC stands for Know Your Customer. It is the identity verification step where you submit documents — such as a national ID — so the platform can confirm you are who you say you are. Your account dashboard shows which KYC documents are required and their current verification status. Withdrawal requests may be held until KYC is complete.

A withdrawal hold is a temporary pause placed on a cash-out request, usually while KYC verification or a turnover check is still pending. The hold status and reason are shown in your wallet history. Completing the outstanding verification step or turnover condition removes the hold — follow the instructions shown in your account.

Open the game card for any slot and look for the information or details tab. Where the studio — such as CQ9, JDB or Habanero — has published RTP data, it appears there. Not every title displays it; if the tab is absent or empty, the studio has not released that figure publicly.

Log in and open your account dashboard. The gameplay detail screen shows the rollover requirement, how much you have completed and which game categories qualify. This figure updates after each qualifying bet settles — refresh the dashboard to see the current state.

Your bKash deposit is credited to your account wallet and you can place bets normally. However, withdrawals may be held until your KYC documents are verified. Your account dashboard shows the current KYC status and lists any outstanding documents needed to clear the hold.

Yes. Cricket Stats Hub displays decimal odds in the market header row for each available market. Check the format shown before you place — the odds figure there is the one your bet settles against. You do not need to convert from another format; decimal is the default display.

The minimum and maximum stake visible in the Teen Patti Quickplay chip tray tells you the allowed bet range for that session. If you are working toward a turnover requirement, each bet within that range on a qualifying table counts toward your progress — visible on the gameplay detail screen in your account dashboard.

Open your wallet history to find the hold reason — usually a pending KYC document or an incomplete turnover condition. Complete the step shown, then contact support via live chat with your account ID and the transaction ID from the wallet history row. The team can confirm when the hold clears.